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View Full Version : My helpful hint...BUY THE WHOLE SET


Sixinthenest
01-19-2008, 07:08 AM
The very first design I purchased (the same week I purchased my machine) was the Dolly Mama Big Girl Doll. I was young and naive. Now, eleven months later I have decided that I have to have Drama Queen and Rise and Whine...and it is killing me to purchase the set - and be repurchasing Big Girl. :o So, when you are choosing a design...I say, just go for it and get the whole set...it's a bargain! :) :)

nanamcd
01-19-2008, 09:06 AM
The very first design I purchased (the same week I purchased my machine) was the Dolly Mama Big Girl Doll. I was young and naive. Now, eleven months later I have decided that I have to have Drama Queen and Rise and Whine...and it is killing me to purchase the set - and be repurchasing Big Girl. :o So, when you are choosing a design...I say, just go for it and get the whole set...it's a bargain! :) :)

Of course you're right. No question that buying the whole set is a great value. I just take a realistic look at the designs in a set and try to figure out which I will absolutely use and which I most likely would not. If $ were no object, I'd have almost every design set on the site, but alas, that is not the case. Ah, choices, choices...but the good thing is that I always have a healthy wish list :p

Embroidables
01-19-2008, 09:41 AM
You might not know this, but If anyone purchases an individual design and then later decides that the would like the entire set. We're happy to refund the purchase of the individual design, so that you don't end up paying for the same design twice. All you have to do is send us a quick email after purchasing the set, letting us know that you had purchased the individual design and then later decided to purchase the complete set.

artsiegirl
01-19-2008, 09:50 AM
You might not know this, but If anyone purchases an individual design and then later decides that the would like the entire set. We're happy to refund the purchase of the individual design, so that you don't end up paying for the same design twice. All you have to do is send us a quick email after purchasing the set, letting us know that you had purchased the individual design and then later decided to purchase the complete set.

Once again you guys have proven why we love embroidables so much! Thanks for that info!

fun2sew
01-19-2008, 10:14 AM
You might not know this, but If anyone purchases an individual design and then later decides that the would like the entire set. We're happy to refund the purchase of the individual design, so that you don't end up paying for the same design twice. All you have to do is send us a quick email after purchasing the set, letting us know that you had purchased the individual design and then later decided to purchase the complete set.

OK... Here I go, I did not know this!
This is going to be fun going through my designs and wanting the whole sets!

THANKS AGAIN David and Jami for GREAT CUSTOMER SERVICE !!!!!
YES I AM SHOUTING!!!!!!!
ok... just snowed in today and everyone else is out snowmobiling!

Dawn

craftmama
01-19-2008, 10:20 AM
Now That Is Customer Service!!!!!!!!!!!!!!!!!!

just_teachin
01-19-2008, 10:28 AM
You might not know this, but If anyone purchases an individual design and then later decides that the would like the entire set. We're happy to refund the purchase of the individual design, so that you don't end up paying for the same design twice. All you have to do is send us a quick email after purchasing the set, letting us know that you had purchased the individual design and then later decided to purchase the complete set.

You guys just rock!!!

:tee: (That's me lifting my glass to you!! Since I don't drink beer, I chose that one! :D )

That's so good to know!!!

StitchinGrandma
01-19-2008, 11:08 AM
You might not know this, but If anyone purchases an individual design and then later decides that the would like the entire set. We're happy to refund the purchase of the individual design, so that you don't end up paying for the same design twice. All you have to do is send us a quick email after purchasing the set, letting us know that you had purchased the individual design and then later decided to purchase the complete set.
You guys are both just awesome! That's the way to make sure you keep customers and show great customer service. It's too bad other places don't realize this is how you keep your customers happy.

Sewfaithfully
01-19-2008, 11:39 AM
Really...that IS just over the top!
What a great site!
Someday when I have lots of money...I'm going to get all the designs I've been drooling over.

Cynelle
01-19-2008, 12:42 PM
You might not know this, but If anyone purchases an individual design and then later decides that the would like the entire set. We're happy to refund the purchase of the individual design, so that you don't end up paying for the same design twice. All you have to do is send us a quick email after purchasing the set, letting us know that you had purchased the individual design and then later decided to purchase the complete set.

Wow that is great customer service! We love you guys!!!!

Sixinthenest
01-19-2008, 01:01 PM
Wow! You just made my day! Glad I posted this and learned something new today. Thanks Embroidables.

Alligator
01-19-2008, 01:41 PM
Wonderful. I have done the same thing. I have almost all in some sets...and wished i had just bought the whole thing. That is really nice of you guys

StitchinGrandma
01-19-2008, 01:47 PM
Wow! You just made my day! Glad I posted this and learned something new today. Thanks Embroidables.

Ok so? Inquiring minds want to know ~ which set are you going to buy next? LOL

tflosses4u
01-19-2008, 02:37 PM
You might not know this, but If anyone purchases an individual design and then later decides that the would like the entire set. We're happy to refund the purchase of the individual design, so that you don't end up paying for the same design twice. All you have to do is send us a quick email after purchasing the set, letting us know that you had purchased the individual design and then later decided to purchase the complete set.
I cannot believe what i wonderful site i stumbled upon when searching for my cousin a "flamingo"..you guys are absolutely awesome:congrats:

tflosses4u
01-19-2008, 02:39 PM
oh yeah..what set?hmmm..i think i want the candy cane alphabet, then i want the SanLori tropical twist..I want to put some of the cute fun drink designs into a tumbler i found at hobby lobby for a girls weekend by the pool..there are 7 of us, so that would be fun for each of us to have one

Becca
01-19-2008, 05:42 PM
THANK YOU JAMI AND DAVID!!! I just purchased two entire sets that I had individuals from.
You really know how to treat your customers!!!

Sew So Happy
01-19-2008, 08:11 PM
I cannot believe what i wonderful site i stumbled upon when searching for my cousin a "flamingo"..you guys are absolutely awesome:congrats:

That is too weird! That is exactly how I found this site, too! I was googling flamingo designs for a pillowcase for my niece.

Jelli
01-20-2008, 04:31 AM
You have helped make this a stress-free site. Now I don't have to spend so much time trying to decide if sometime down the line I would use that design and then later the time I take kicking my butt for not buying the whole set. Of course there is still the problem of which designs to buy. Thank-you.

Sixinthenest
01-20-2008, 09:46 AM
Well, yesterday after this revelation, I purchased the Big Girl Set. Next on my list, I am trying to decide between another Dolly Mama set - I am trying to decide between the husband set and the work set. I also want to get Tropical Twist.

Sam
01-21-2008, 08:03 AM
I agree you should buy the set. There is nothing worse than buying an individual design only to realize how much you love it and then you have to buy the whole set. They put sets at a good price so why not buy it and be happy.

cruisin
01-27-2008, 08:18 AM
Great to hear of the price adjustment if you previously purchased something.

Luciana
01-27-2008, 09:38 AM
yes of course

carmelite
02-09-2008, 12:44 AM
i don't feel comfortable just making "me too" posts but have to join in and say thank you SO MUCH for what you offer in customer service. and then there are the designs. these are the most wonderful kids things i've ever seen.. and never saw something like the dolly mamas that were actually available in digitized embroidery.


whooppeeeeee - e

hardworkfhe
02-10-2008, 01:20 PM
I cannot believe what i wonderful site i stumbled upon when searching for my cousin a "flamingo"..you guys are absolutely awesome:congrats:
:dito: :dito:

That is wonderful!

chooky
02-11-2008, 02:51 AM
You might not know this, but If anyone purchases an individual design and then later decides that the would like the entire set. We're happy to refund the purchase of the individual design, so that you don't end up paying for the same design twice. All you have to do is send us a quick email after purchasing the set, letting us know that you had purchased the individual design and then later decided to purchase the complete set.

now that's impressive!! i bought my 1st design from you guys tonight after looking and drooling for days, i too have a healthy wish list and you have just reinforced why your site rocks!

btw, the design stitched so well and is so cute it made my gf cry :eek: :D

StitchinGrandma
02-11-2008, 07:58 AM
now that's impressive!! i bought my 1st design from you guys tonight after looking and drooling for days, i too have a healthy wish list and you have just reinforced why your site rocks!

btw, the design stitched so well and is so cute it made my gf cry :eek: :D

Welcome to the site. I hope you come back and post often. We love David and Jami for the great customer service AND awesome designs. We have a great group of people that are totally addicted to the message board too where we do have fun.