We are the only embroidery design company that we know of to offer a 100% satisfaction guarantee. We can do this because the confidence we have in the quality of our embroidery designs. Each of the designs that we offer on our site have been hand digitized by experienced professionals and then tested several times on multiple embroidery machines to guarantee quality.

If for some reason you are unable to achieve the results that you would like with any of the designs purchased from our site, please contact us at
We are more than happy to help you troubleshoot any problem you might have and if in the unlikely event that we are unable to solve the problem for you, we will gladly refund your money.